Privacy Policy

Last updated: June 25, 2026

This Privacy Policy explains how Just Smile Miami ("we," "us," or "our"), located at 4649 Ponce de Leon Blvd Suite 300, Coral Gables, FL 33146, collects, uses, and protects your information when you visit justsmilecenter.com or contact us through the site.

Information we collect

We collect information you choose to give us, plus limited technical data:

• Contact details you submit through our forms or chat, typically your name, phone number, and email address, along with anything you write in a message or upload (for example, smile photos for an online consultation).
• Usage data collected automatically, such as your IP address, browser type, pages viewed, and referring site, through cookies and similar technologies.

We do not ask for sensitive financial information such as card or bank account numbers through this website.

How we use your information

• To respond to your questions and schedule appointments or consultations.
• To provide the dental services and follow-up you request.
• To improve our website and understand how visitors use it.
• To send information you ask for, and, only with your consent, appointment reminders or offers. You can opt out at any time.

SMS and text message communications

You receive text messages (SMS and MMS) from Just Smile Miami only if you voluntarily check the SMS consent box on one of our forms. That box is optional and is never pre-checked, and giving us your phone number by itself does not sign you up for text messages. Once you opt in, we text you about consultation requests, appointment scheduling, confirmations, reminders, schedule changes, and customer support. With separate express written consent, we may also send promotional messages. Some messages and some phone calls are sent automatically or by an AI assistant acting on our behalf, including calls that use an artificial or prerecorded voice. Message and data rates may apply and message frequency varies. Reply STOP at any time to opt out, or HELP for help; you may also withdraw consent by any reasonable method, such as calling or emailing us. Consenting to texts is not a condition of purchasing anything or of receiving treatment. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Our full SMS & Messaging Policy explains automated messaging, AI assistants, and call recording in detail.

JUST SMILE MIAMI LLC, operating as Just Smile Miami, collects your mobile number, your SMS consent preference, and the related consent records in order to run our messaging program and respond to your requests. We use this information to send the messages you agreed to receive and to process opt-out requests. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

How we share information

We do not sell your personal information. We share it only with:

• Service providers that help us run the practice and this website (for example, our forms, scheduling, and CRM platform, and analytics providers), who process data on our behalf.
• Legal authorities when required by law or to protect our rights and the safety of others.

Cookies and analytics

We use cookies and similar tools to keep the site working and to measure traffic. You can control or delete cookies through your browser settings, though some features may not work without them.

Protected health information (HIPAA)

Any medical or dental health information you provide as a patient of Just Smile Miami is handled in accordance with HIPAA and our office privacy practices. Information submitted through this website's general contact forms is used to respond to your inquiry and is not your clinical record. Please do not include detailed medical history in website forms.

Data retention

We keep your information for as long as needed to respond to you, provide care, and meet legal or recordkeeping requirements, then delete or anonymize it.

Your choices and rights

You may ask us to access, correct, or delete the personal information you have given us, and to stop sending you marketing messages. To make a request, contact us using the details below.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Third-party links

Our site may link to other websites, such as social media. We are not responsible for the privacy practices of those sites.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect their information. Treatment of minors is arranged directly with a parent or guardian.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows the most recent version.

Contact us

Just Smile Miami
4649 Ponce de Leon Blvd Suite 300, Coral Gables, FL 33146
Phone: 305-930-7745
Email: info@justsmilemiami.com